QMC Privacy Policy

Quote My Car (Pty) Ltd
Version: 1.0.0
Effective Date: 27/11/2025

1. Introduction

Quote My Car (Pty) Ltd (“QMC”, “we”, “our”, “us”) operates a digital vehicle marketplace designed to connect private sellers, motor dealers, and public buyers.

This Privacy Policy explains how QMC collects, uses, stores, shares, and protects personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”).

By using the QMC platform, you agree to the practices described in this Privacy Policy.

2. Responsible Party & Contact Details

Responsible Party:
Quote My Car (Pty) Ltd

Information Officer: A. van Vollenhoven
Email: support@qmcars.co.za

3. What Personal Information We Collect

3.1 Sellers

• Name and surname
• Contact details (email, phone number)
• Location or suburb of the vehicle
• Vehicle details (make, model, year, mileage, VIN)
• Vehicle images, videos, and supporting documents
• Optional identity verification documents
• Internal analytics and device data

3.2 Motor Dealers

• Business name
• Company registration details
• Dealer representative contact details
• FICA/KYC verification data (if required)
• Bid and auction participation information
• Billing or subscription information (if applicable)

3.3 Public Buyers (Public Auction Participants)

• Name and contact details when submitting enquiries or bidding
• Public auction participation and behavioural analytics

3.4 Automated Technical Data

• IP address
• Browser or device fingerprints
• Access logs
• Cookies and tracking identifiers
• Usage behaviour on the platform

4. Purpose of Processing

QMC processes personal information strictly for lawful, explicitly defined purposes, including:

1. Enabling sellers to list vehicles
2. Verifying sellers and dealers
3. Allowing dealers to view vehicles first
4. Facilitating dealer-only auctions
5. Transitioning vehicles to public auctions
6. Enabling public buyers to participate in public auctions
7. Preventing fraud and verifying listing legitimacy
8. Improving platform performance and user experience
9. Conducting internal analytics and reporting
10. Providing notifications and service-related updates
11. Meeting legal or regulatory requirements

We do not use personal information for unrelated purposes without consent or lawful justification.

5. Legal Bases for Processing

QMC processes personal information under the following POPIA grounds:

• Consent
• Service fulfilment for operating the platform
• Legitimate interests (security, fraud prevention, analytics)
• Compliance with legal obligations

6. Sharing of Personal Information

6.1 Motor Dealers

We may share with dealers:

• Vehicle information
• Seller contact details (only once a bid or serious interest occurs)

6.2 Public Auction Participants

During public auctions we may share:

• Vehicle listing details
• Seller-approved information required for auction participation

Seller contact details are only shared when required to finalise a sale.

6.3 Third-Party Service Providers

We may share personal data with trusted service providers for:

• Hosting and cloud infrastructure
• Email/SMS delivery
• Identity verification
• Auction facilitation tools
• Security and monitoring
• Payment processing (if required)

All third parties are bound by POPIA-compliant data processing agreements.

6.4 Legal Authorities

Where required by law or valid legal request.

QMC never sells personal information.

7. Cross-Border Transfers

If personal information is transferred outside South Africa (e.g., secure cloud hosting):

• Transfers only occur to jurisdictions with adequate data protection
• Data is encrypted in transit and at rest
• Processing agreements ensure POPIA compliance

8. Information Quality

We take reasonable steps to ensure personal information is:

• Accurate
• Complete
• Up-to-date

Users may request corrections or updates at any time.

9. Security Safeguards

QMC uses appropriate technical and organisational measures, including:

• Encryption of sensitive data
• Multi-factor authentication (MFA)
• Secure cloud hosting
• Firewalls and intrusion monitoring
• Access controls and permissions
• Regular backups
• Audit logging
• Ongoing security evaluation

No system is completely secure, but QMC follows industry-standard practices.

10. Data Retention

QMC retains information only as long as necessary for its purpose or required by law.

Typical retention periods:

• Vehicle listings and auction records: up to 5 years
• Account information: duration of account + 2 years
• Logs and analytics: 12–36 months
• KYC documents (if collected): 5–7 years

Data is securely deleted when no longer required.

11. Cookies & Tracking Technologies

QMC uses cookies and tracking technologies to:

• Maintain login and session security
• Facilitate auctions
• Improve functionality and user experience
• Analyse usage behaviour

Users may manage cookie settings in their browser.

12. Data Subject Rights

Under POPIA, you may:

• Request access to your personal information
• Request corrections
• Request deletion (where legally permissible)
• Object to certain processing
• Withdraw consent
• Request restrictions on processing
• Lodge a complaint

Submit requests to:
support@qmcars.co.za

Information Regulator:
complaints.IR@justice.gov.za
https://inforegulator.org.za

13. Children’s Information

QMC does not knowingly process data of individuals under 18.
The platform is intended for adults participating in vehicle sales and auctions.

14. Updates to This Policy

QMC may update this Privacy Policy periodically.
The updated version will be published with a revised Effective Date.

15. Acceptance

Using the QMC platform confirms your acceptance of this Privacy Policy.

16. Contact Us

Quote My Car (Pty) Ltd
Email: support@qmcars.co.za
Information Officer: A. van Vollenhoven